A negative review can cost you $1 million. That's what happened to a woman for writing a negative review on Yelp!
Jane Perez, a Virginia woman who wrote a
scathing Yelp review of the contracting company that worked on her
home, is being sued by Christopher Dietz for $750,000, according to the
Washington Post.
Unhappy with the work Dietz’s company,
Dietz Development LLC, did on her house, Perez took her anger to the
web, alleging that the company had done damage to her home and that
jewelry had disappeared. On Wednesday, a judge in Fairfax County
Virginia ruled in a preliminary injunction that certain accusations be
deleted—and as of Thursday Perez’s comments are no longer viewable on
the Yelp page for Dietz Development.
A police investigation found no connection between the missing jewelry and Dietz or his company.
Perez was also ordered to change a
reference to a previous lawsuit filed by Dietz because it included
incorrect legal terminology.
The actual online review websites–Yelp,
Angie’s List, TripAdvisor, etc.–are protected from lawsuit by the
Communications Decency Act of 1996. Section 230 of the law protects
online service providers from liability based on actions of third
parties (a.k.a site users.) But the claims made by the reviewer can be
subject to defamation charges, which vary based on state laws.
In Virginia, where Dietz is bringing his
suit, the state says that someone can be found guilty of defamation
charges if he or she makes or even implies statements that are not
factual that harm a person or businesses’ reputation.
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